Arctic Shores is proud to have a dedicated and passionate Customer function committed to being a trusted partner to our customers and their candidates. We are a bunch of talented individuals with diverse backgrounds and expertise, all united by a shared passion for delivering value and outstanding service to our customers.
We have four teams working closely together to ensure customers and candidates receive the advice and support they need to maximise the value they get from our product and service while enjoying a great experience - Customer Success, Community, Professional Services, and Customer Operations.
We are proud of the feedback we received from candidates and the long-lasting relationship we enjoy with many of our customers but we never stop learning or looking for new ways to keep improving, because candidates and customers are at the very heart of everything we do at Arctic Shores.
Why Arctic Shores?
A place to belong
You'll join a team that's as driven as they are kind, focusing on one shared mission – to make hiring fairer, faster and (frankly) better. Dream of making a difference? You’ll be in good company.
A product to believe in
Our platform exists to give candidates of all backgrounds fair, equal access to the opportunities they'd otherwise miss. So far, we’ve helped almost 3m candidates land exactly where they should be. Help us take it further.
A culture of freedom
No two trailblazers work the same. That's why, at Arctic Shores, you'll enjoy all the flexibility and autonomy you need to get stuff done. Plus, you'll take an Own Day each month – a day for you to work on a personal project, to read, research, or develop new skills. However you want to work and grow, do it here.
Perks for all seasons
- 28 days holiday per year, plus public holidays. You'll also get an additional day for every year's service at Arctic Shores, up to four years.
- Private medical and mental health cover with Vitality for all our Explorers, as well as 2 mental wellbeing days each year.
- Aviva pension scheme, offering 3% employer and 5% employee contributions (calculated on full salary).
- Personal Development budget
- Share Options scheme
- Cycle2Work scheme
We’re always looking for new ways to celebrate our Explorers. You’ll be no different.
Flexible & remote working
We said you'll get complete autonomy to work how you want, and that extends to being in the office – or not.
Work better from home? No worries. Prefer the office? Come on down. We've got hubs in central London and Manchester, and they're there for you to make the most of.
You can also shape work around your life at Arctic Shores, with our Core Hours. Whether you're fitting in a spin class or the school run, you'll have the flexibility for whatever matters most.
Lastly, you'll get everything you need to do your work well. That means a laptop, monitor, and anything else you need to work comfortably and productively.